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Anthony Sylvan's reply to:

Anthony Sylvan - Good Sales Person Review

Our renovation has been incomplete for a month now. The sloppy plaster crew stained our new pavers around, stained new coping, left gap open between coping & pavers, broke our pool light and refuse to repair that, killed turf when instructed to discharge chemicals 15' away in field, refuse to commit to if & when they will stand up to the contract.
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#1068275 Review #1068275 is a subjective opinion of poster.
Anthony Sylvan's reply to:

Anthony Sylvan created a huge money pit

Anthony Sylvan renovated my pool using subcontractors who couldn't speak English. They plastered a cement pool and did not consider the spaces between the 20+ stone walls. As the seasons change, walls move, ever so slightly but that movement causes cracks at every space between walls. They kept promising that there is no problem and that they will permanently repair the walls with filler. They are never repaired as the cracks continue to occur multiple times per year. They stopped coming out to repair the walls after the warranty ran out and now I am stuck re-plastering, repairing these walls multiple times per year. Emptying and refilling the pool costs thousands of dollars every time it's done. They did a terrible job and left me with an unworkable situation. The Anthony Sylvan engineer admitted that he would have used a flexible membrane between the walls, but he was not included in my pool renovation job until there was a problem.
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#1061019 Review #1061019 is a subjective opinion of poster.
Testimonial
I've wanted a pool for a year and I went with Anthony & Sylvan to build it because they've been in business for so long. My pool is free-form with spa and I like everything about it especially the design and finish. I had really good interactions with their team. The...
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Review
#1024981 Review #1024981 is a subjective opinion of poster.
Reason of review
Good quality
Testimonial
Anthony & Sylvan Pools is the best of the best and I love our free form pool made by them. There's nothing about it I don't like. I like the way that they handled when I wanted extra stuff and they just made me realize how useless it would be for me. I had no single...
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#1024979 Review #1024979 is a subjective opinion of poster.
Reason of review
Good quality
Testimonial
Anthony & Sylvan is one of the three major pool builders in the area. We looked into them since they're the better-known pool people and a fellow I work with spoke very highly of them. Dave, our designer, did a great job listening to us. Our pool is a little bit lower...
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#1024982 Review #1024982 is a subjective opinion of poster.
Reason of review
Good customer service
Testimonial

Anthony Sylvan - As Close to Perfect As Any Reasonable Person Could Expect

Anthony Sylvan - As Close to Perfect As Any Reasonable Person Could Expect
Anthony Sylvan - As Close to Perfect As Any Reasonable Person Could Expect
It went as close to perfect as any reasonable person could expect. From our first meeting with their design consultant, through every phase of planning and construction, we were blessed with the epitome of customer service and professionalism. Their employees and sub-contractors were punctual, courteous and efficient. The result is a pool that we're exceptionally pleased with.
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#1000984 Review #1000984 is a subjective opinion of poster.
Reason of review
Good customer service
Testimonial

Anthony Sylvan - It Went Very Smoothly

We had a pool, spa and pavers installed. The designer, Jason Smith, worked very closely with us. He addresses our wants and guided us in the right direction to create the backyard of our dreams. It went very smoothly. The work was done within our expected timeframe. The workers were polite and answered any questions or concerns I had along the way. Our project manager kept on top of the project and went above and beyond our expectations.
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#1011489 Review #1011489 is a subjective opinion of poster.
Reason of review
Good customer service
Testimonial
Anthony & Sylvan designed and built a beautiful free form pool and spa as a part of our backyard renovation. A&S were very easy to work with from the design work and throughout the construction process. The project manager kept in close contact with us and delivered a...
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#1000977 Review #1000977 is a subjective opinion of poster.
Reason of review
Good quality
Testimonial

Anthony Sylvan - We Love Our New Pool

It went great...Thanks to everyone at Anthony Sylvan… We love our new pool, it is very beautiful and a very special design. Love the spa and everything that goes with it. Anthony Sylvan did an outstanding job and I would recomend them to anyone looking to install a new pool.
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#1000980 Review #1000980 is a subjective opinion of poster.
Reason of review
Good quality
Thank you very much for sharing this feedback with us and we'd appreciate the opportunity to better understand your concerns. Please send us an email, customercare@anthonysylvan.com, with the address on your account and the best phone # to reach you.
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#974131 Review #974131 is a subjective opinion of poster.