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Anthony Sylvan's reply to:

Anthony Sylvan in Beaufort, South Carolina - Pool Construction

I have never seen a compnay that has such a terrible response time in regards to getting back to the customer. What should be a very joyous time with our new family investment has turned out ot be a big disappointment. #1 They deal with subcontractors that are unethical. I had a their electrician bid on extra work in regards to landscape lighting and extra outlets etc.... I just wanted a quote. They went ahead started the work without my consent and is charging me 40% higher than I know I can get it done for. #2 They can NEVER commit to a completion date #3 They comnpleted the pool and nver ran the gas line. It has been almost 2 weeks and I still do not know how they are going to resolve this. They are a very frustrating company to deal with. They take your money and RUN. Keith Anderson
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Author
Location
Beaufort, South Carolina
Review #241632 is a subjective opinion of poster.
1 comment
Thank you very much for sharing these concerns with us. I'd really appreciate the opportuntiy to speak with you to better understand your experience and to work with you to try to find a positive resoloution to your concerns. Unfortunately, I have been unable to...
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Author
Location
Arlington, Virginia
Review #168490 is a subjective opinion of poster.
4 comments
I'm so sorry to hear this and thank you very much for bringing these concerns to our attention. I'd really appreciate the opportunity to speak with you to better understand your concerns and to work with you to try to find a postive resolution. To get started,...
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Author
Location
Austin, Texas
Review #139972 is a subjective opinion of poster.
12 comments
Thank you very much for bringing these concerns to our attention and for taking the time to work with us to reach a positive resolution to your concerns.
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Author
Location
Austin, Texas
Review #120375 is a subjective opinion of poster.