Anthony Sylvan's reply to:

Anthony Sylvan - Opening of Pool

I’m very sorry to hear this and would appreciate the opportunity to speak with you to better understand your concerns and to try to find a positive resolution. Unfortunately, we were unable to locate an account based on the feedback provided. To get started, please send us an email at, customercare@anthonysylvan.com with the address on your account and the best phone number to reach you at.

Sincerely,

Kevin
Customer Care
ID
#1547228 Review #1547228 is a subjective opinion of poster.

Anthony Sylvan has been opening and closing my pool for the past 18 years but this year the crew they sent was totally inefficient

I had to ask the tech if he checked my pool heater and blower

Now I cant attach my pool cleaner to the pool because they installed the wrong outlet and I cant replace it because they screwed it on too tight

One very unhappy customer

Anthony Sylvan - New In-Ground Pool

It was excellent. Very good. Built new in ground pool
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710460 Review #1710460 is a subjective opinion of poster.

Anthony Sylvan - On Time and Professional

Great! They were on time and professional. We had a pool installed in our backyard.
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710459 Review #1710459 is a subjective opinion of poster.

Anthony Sylvan - Very Satisfied

Wonderful! Very satisfied. They were very professional and the salesman designed a very beautiful shape. On my next house, I will definitely use them again. They build a brand new in ground pool and an 800 sq feet pool deck.
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710458 Review #1710458 is a subjective opinion of poster.

Anthony Sylvan - Excellent Job

They did an excellent job. They were the most expensive of the estimates but we went with them for the lifetime warranty on the drainpipe and leaks. They also gave a lifetime warranty on the waterfalls as well. They used the next size up on the standard rebar which no other company offered. The end result was good and they stood behind their work throughout the whole process. We would highly recommend them and would definitely consider hiring them again. They installed a pool at my home.
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710457 Review #1710457 is a subjective opinion of poster.

Anthony Sylvan - First Time Pool Owners

They offered a beautiful selection of materials to choose from. The building process encountered weather hiccups, but other than that, the staff and build went fine. We had an excellent instructor during Pool School - highly recommend recording the session, as we did. After the build, the project manager made himself available to us for questions, which was very important to us, since we were first-time pool owners.
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710456 Review #1710456 is a subjective opinion of poster.

Anthony Sylvan - New Pool Installation

The sales person was very knowledgeable and responsive. The guy who was in charge on the bill was very competent and answered all our questions.
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710455 Review #1710455 is a subjective opinion of poster.

Anthony Sylvan - Installed New Pool

It was great. Very knowledgeable and on time.
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710461 Review #1710461 is a subjective opinion of poster.

Anthony Sylvan - Renovate Tile and Coping

The guys were very thorough, neat, cleaned up after themselves and on time. They did the pool tile coping.
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710462 Review #1710462 is a subjective opinion of poster.

Anthony Sylvan Pools are the BEST ever!

I did 4 months of research with 5 different companies before we started our pool. I went and looked at a dozen different pools before we signed a contract. The Quality, Professionalism and the "Little Extra Attention to Detail" was by far the best with Anthony Sylvan Pools! When I met Tim Clarke, our designer, I knew I had the right company. He was fantastic at taking our ideas and dreams and making it a reality. I was simply AMAZED at what he can do on his computer to see him create exactly what we wanted! Also, his connections with other Vendors is how we got everything to fall together to look like the best back yard ever. You pay a little bit more, but I learned you get what you pay for. When you are doing a major project like *** in your backyard, you don’t want to cut corners or have any problems. And if something does come up, you want a professional company like Anthony Sylvan to handle it. That is why they are the biggest and the best. Plus, they have a life time warranty! I am so thankful that i took my time and did my research. If you do research too, you will come back to Anthony Sylvan Pools!
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1539556 Review #1539556 is a subjective opinion of poster.
Reason of review
Tim Clark is AMAZING!!!