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Anthony Sylvan's reply to:

Anthony Sylvan - No WARRANTY Dept Responce LAS VEGAS

I'm so sorry to hear this and I thank you for bringing these concerns to our attention. I’d appreciate the opportunity to speak with you and better understand your concerns and to try to find a positive resolution. Unfortunately, we were unable to locate an account based on the feedback provided. Please send me an email, customercare@anthonysylvan.com, with the address on your account and the best phone number to reach you at.

Sincerely,

Kevin
Customer Care
Review
#1653247 Review #1653247 is a subjective opinion of poster.
Reason of review
Poor customer service
Anthony Sylvan - No WARRANTY Dept Responce LAS VEGAS

I have a beautiful pool, BUT Las Vegas has a non responsive warranty dept. The last issue I had to fix myself.

I paid $63,000 for our pool and I so hope I don't have a major issue.

Yelp has horrible reviews for Las Vegas. I have a crack a minor issue I just sent in an claim because they never responded to my last one from last month.

Thank you very much for bringing these concerns to our attention and I'd really appreciate the opportunity to work with you to try to find a positive resolution to your concerns. Please send me an email, customercare@anthonysylvan.com, with the best phone # to...
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Review
#943970 Review #943970 is a subjective opinion of poster.
Anthony Sylvan's reply to:

Anthony Sylvan - Awful Experience - Poor Customer Service

Thank you very much for brigning these concerns to our attention and I'd really appreciate the opportunity to better understand your concerns and to work with you to try to find a positive resolution. Please send me an email, customercare@anthonysylvan.com, with the best phone # to reach you.

I hope to speak with you soon.

Very Sincerely,

Owen
Customer Care
Review
#857789 Review #857789 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • worst pool company

I had Anthony Sylvan build my pool. The process took 6 months longer than they said it would.

I am satisfied with the pool. My complaint is their customer service. I can NEVER reach them on the phone. When I do finally reach someone, they give me the run-around and seem reluctant to service their product.

I would highly recommend you seek a quality local pool builder, as I expect you would get better service. I would never recommend Anthony Sylvan to anyone!

I had Anthony Sylvan build my pool. The process took 6 months longer than they said it would. I am satisfied with the pool.

My complaint is their customer service. I can NEVER reach them on the phone. When I do finally reach someone, they give me the run-around and seem reluctant to service their product.

I would highly recommend you seek a quality local pool builder, as I expect you would get better service. I would never recommend Anthony Sylvan to anyone!

Anthony Sylvan - Punctured plumbing not repaired
Anthony Sylvan - Punctured plumbing not repaired
Thank you very much for sharing these concerns with us and for taking the time to work with us to reach a positive resoluction. Very Sincerely, Owen Customer Care
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#657082 Review #657082 is a subjective opinion of poster.

Contact Anthony Sylvan Customer Service

Mailing Address:
Anthony & Sylvan Pools
3739 Easton Rd., Route 611
Doylestown, Pennsylvania 18901
United States
All Anthony Sylvan Contacts