Product: Anthony Sylvan Customer Care Clear all filters (3 of 10 reviews match)
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Thank you very much for sharing these concerns with us and for taking the time to work with us to reach a positive resoluction. Very Sincerely, Owen Customer Care
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Review
#865879 Review #865879 is a subjective opinion of poster.
Service
Anthony Sylvan Customer Care
Anthony Sylvan's reply to:

Anthony Sylvan - Awful Experience - Poor Customer Service

Thank you very much for brigning these concerns to our attention and I'd really appreciate the opportunity to better understand your concerns and to work with you to try to find a positive resolution. Please send me an email, customercare@anthonysylvan.com, with the best phone # to reach you.

I hope to speak with you soon.

Very Sincerely,

Owen
Customer Care
Review
#857789 Review #857789 is a subjective opinion of poster.
Service
Anthony Sylvan Customer Care
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • worst pool company

I had Anthony Sylvan build my pool. The process took 6 months longer than they said it would.

I am satisfied with the pool. My complaint is their customer service. I can NEVER reach them on the phone. When I do finally reach someone, they give me the run-around and seem reluctant to service their product.

I would highly recommend you seek a quality local pool builder, as I expect you would get better service. I would never recommend Anthony Sylvan to anyone!

I had Anthony Sylvan build my pool. The process took 6 months longer than they said it would. I am satisfied with the pool.

My complaint is their customer service. I can NEVER reach them on the phone. When I do finally reach someone, they give me the run-around and seem reluctant to service their product.

I would highly recommend you seek a quality local pool builder, as I expect you would get better service. I would never recommend Anthony Sylvan to anyone!

Anthony Sylvan's reply to:

Anthony Sylvan - Customer Care Review from Los Angeles, California

I'm so sorry to hear this and thank you for bringing this to our attention. I'd really appreciate the opprotunity to speak with you to better understand your experirence and to work with you to try to find a positive resolution. Unfortunately, I have been unable to find an account based on the feedback provided. Please send me an email, customercare@anthonysylvan.com, with the address on your account and the best phone # to reach you.

I hope to speak with you soon.

Very Sincerely,

Owen
Customer Care
Review
#853687 Review #853687 is a subjective opinion of poster.
Service
Anthony Sylvan Customer Care
Reason of review
Poor customer service

Horrible customer service. Sales people are irreponsible and do not follow through.

They fail to keep appointments and misrepresent thenselves.

Quality is poor and expensive

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