Anthony Sylvan - The pool under progress IS NOT THE POOL reflected in the contract and my project manager will not respond to emails, text messages or calls.
Anthony Sylvan - The pool under progress IS NOT THE POOL reflected in the contract and my project manager will not respond to emails, text messages or calls.
Anthony Sylvan - The pool under progress IS NOT THE POOL reflected in the contract and my project manager will not respond to emails, text messages or calls.
Anthony Sylvan - The pool under progress IS NOT THE POOL reflected in the contract and my project manager will not respond to emails, text messages or calls.
Anthony Sylvan - The pool under progress IS NOT THE POOL reflected in the contract and my project manager will not respond to emails, text messages or calls.
Hello Glyssel, I’m very sorry to hear this and I thank you for bringing these concerns to our attention. I’d appreciate the opportunity to speak with you to better understand your concerns and to try to find a positive resolution. To get started, please send us an...
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ID
#2180503 Review #2180503 is a subjective opinion of poster.
Service
Anthony Sylvan Pool Building Service
Anthony Sylvan's reply to:

Totally dissatisfied with Anthony Sylvan pools Katy TX. My backyard has been looking like a war zone for 3 months and the pool is still not completed after more than 3 months

Hello Greg,
I’m very sorry to hear this and I thank you for bringing these concerns to our attention. I’d appreciate the opportunity to speak with you to better understand your concerns and to try to find a positive resolution. To get started, please send us an email at, customercare@anthonysylvan.com with the address on your account and the best phone number to reach you at.
I hope to speak with you soon.
Sincerely,
Owen
Customer Care
ID
#2086868 Review #2086868 is a subjective opinion of poster.
Service
Anthony Sylvan Pool Building Service
Loss
$10000
Preferred solution
Fire Joe DeAlba and Mike the garden gnome and start over with a staff that knows how to keep a schedule
Totally dissatisfied with Anthony Sylvan pools Katy TX. My backyard has been looking like a war zone for 3 months and the pool is still not completed after more than 3 months

We call and cannot get your reps on the phone. They show up when they want which unfortunately is not frequent.

They have failed to order parts on time and when they do and install the parts, they do not work. We still have to wallow through the mud, incomplete yard after the disaster, just to control the lights or filter pumps.

This has been one of the worst experiences we have had during the construction of our home - Never Never will we use AS pools again

User's recommendation: we will tell everyone we know NOT to use Anthony Sylvan to build their pool.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Anthony Sylvan - What Dreams May Come.....

Anthony Sylvan - What Dreams May Come.....
Anthony Sylvan - What Dreams May Come.....
Anthony Sylvan - What Dreams May Come.....
Anthony Sylvan - What Dreams May Come.....
Anthony Sylvan - What Dreams May Come.....
Anthony Sylvan - What Dreams May Come.....
From the beginning of the process to the very end, I cannot recommend enough these group of professional builders for their vision and attention to details. A&;;;;;;;;;;;;;S is simply the best in the business when it comes to building your dream pool. I cannot thank them enough for the recommendation they gave me to work with Stewarts Landscaping for making my dream backyard a reality. Bronsyn and Matthew are the best in their field! Im forever grateful for what theyve done for my backyard and their passion for what they do shows quality thats second to none. I also want to recognize all the guys that put in all the hard work in making this dream a reality. I have nothing but respect for each and everyone of them. Thank you for everything and making my dreams a reality!
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1737679 Review #1737679 is a subjective opinion of poster.
Service
Anthony Sylvan Pool Building Service
Pros
  • Quality of landscaping and decking the best in the business
Reason of review
Good quality

Anthony Sylvan - Everything On Time

It was great. Everything was on time. There were minor delays due to the weather which was not their fault. The finished product was amazing. They have a project manager that's easy to get a hold of. They put complete in-ground pool.
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710388 Review #1710388 is a subjective opinion of poster.
Service
Anthony Sylvan Pool Building Service

Anthony Sylvan - Did A Great Job

It's fabulous they did a great job, they clean up after themselves, they set a scheduling and the design team was amazing. They install a brand new concrete pool.
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710390 Review #1710390 is a subjective opinion of poster.
Service
Anthony Sylvan Pool Building Service

Anthony Sylvan - It Went Really Great!

It went really great. The designer and the project manager were great. They were very knowledgeable, prompt and answered all my questions. The best part is that they have warranty in their equipment and stuff.
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710398 Review #1710398 is a subjective opinion of poster.
Service
Anthony Sylvan Pool Building Service

Anthony Sylvan - Easy to Work With

They did a very good job. They were easy to work with, gave timely responses and were very knowledgeable. I would recommend them and I would hire them again. They built a brand new pool for me.
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710405 Review #1710405 is a subjective opinion of poster.
Service
Anthony Sylvan Pool Building Service

Anthony Sylvan - New Pool Install

It was good, I got a pool and he did a good job. They built me a pool.
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710439 Review #1710439 is a subjective opinion of poster.
Service
Anthony Sylvan Pool Building Service

Anthony Sylvan - Great Company to Deal With

They are a great company to dealt with, great communication, they update me in a daily basis, on time, the quality was great, fair in price, they also follow up after the service, they provided some training, they did a great job and were very pleased with the work. They build my pool.
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710431 Review #1710431 is a subjective opinion of poster.
Service
Anthony Sylvan Pool Building Service

Anthony Sylvan - Exceptional Work

They did a great job, it was an exceptional work. contractor were very thorough. Price was very competitive. very professional, the contractors that work on our project was great. Put in an in ground Pool & Spa
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710446 Review #1710446 is a subjective opinion of poster.
Service
Anthony Sylvan Pool Building Service

Anthony Sylvan - Brand New Pool

It was good! It was successful and in a timely manner and they do customize, I was able to design the pool that i wanted.
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710442 Review #1710442 is a subjective opinion of poster.
Service
Anthony Sylvan Pool Building Service

Anthony Sylvan - Very Professional

They were very professional. We really like the design of the pool and have received many compliments of the design. They built a brand new pool for me. They started end of July and ended in early October.
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710452 Review #1710452 is a subjective opinion of poster.
Service
Anthony Sylvan Pool Building Service

Anthony Sylvan - Quality Work

It was a excellent customer service, good communication and a great quality work. They finished building the pool.
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710450 Review #1710450 is a subjective opinion of poster.
Service
Anthony Sylvan Pool Building Service

Anthony Sylvan - New In-Ground Pool

It was excellent. Very good. Built new in ground pool
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710460 Review #1710460 is a subjective opinion of poster.
Service
Anthony Sylvan Pool Building Service

Anthony Sylvan - Very Satisfied

Wonderful! Very satisfied. They were very professional and the salesman designed a very beautiful shape. On my next house, I will definitely use them again. They build a brand new in ground pool and an 800 sq feet pool deck.
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Testimonial

Anthony Sylvan is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1710458 Review #1710458 is a subjective opinion of poster.
Service
Anthony Sylvan Pool Building Service