Reply by Anthony Sylvan Feb 08

Thank you very much for bringing these concerns to our attention and for taking the time to speak with us about these concerns. We were very sorry to hear about your experience, but we're happy that we were able to work together to reach a positive resolution.

Very Sincerely,

Owen
Customer Care
Author's
3 comments

Never use Anthony sylvan pools.What a horrible experience and it's not over yet!!!11 months have passed since contracts were signed.

We have a brand new pool that is leaking. We have a brand new pool with the wrong diving board jig installed. It has been 2 weeks that my emails have been ignored regarding the diving board, there simply not responding. I cannot get a C/O so I cannot use the pool.

They have there contracts worded in a way that you pay them 100% of there money before the pool is completed. They have been out 3 times to investigate the leak it's still leaking.

Stay clear avoid the aggravation.I bet things would be different if we still owed them money.

Review about: Leaking Pool.

Review #516888 is a subjective opinion of a user.

PRODUCT OR SERVICE Anthony Sylvan Pool
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

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Comments

Anonymous
#987775

They contact you to threaten and intimidate you because you tell the truth about Anthony Sylvan Pools unethical practices.

Anonymous
#979714

We are talking to them about a pool. They are telling us that we only pay in payments and only for the portion of work that has already been done? Is this not the same with you?

Owner of leaking pool
#865037

Anthony sylvan has contacted me and they are working with us to resolve our issues.

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