Welcome to the Anthony Sylvan Community
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Company
responses
1
Customer
testimonial
Anthony & Sylvan Pools is a premier builder of inground concrete and fiberglass swimming pools. Since 1946, they have designed and installed more than 370,000 pools for home owners all across the nation. Their pools are easy to maintain and built for life. With additions such as vanishing edges, raised spas and rock waterfalls your pool is an oasis in your backyard.
Problem with property line
author's review
ID
New Reviewer
Not finished my pool costruction yet
Hello Carlos, I’m very sorry to hear this and I thank you for bringing these concerns to our attention. I’d appreciate the opportunity to speak with you to better understand your concerns and to try to find a positive resolution. To get started, please send us an email...
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ID
Release of lein letter
author's review
ID
New Reviewer
The pool under progress IS NOT THE POOL reflected in the contract and my project manager will not respond to emails, text messages or calls.
Hello Glyssel, I’m very sorry to hear this and I thank you for bringing these concerns to our attention. I’d appreciate the opportunity to speak with you to better understand your concerns and to try to find a positive resolution. To get started, please send us an...
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ID
New Reviewer
Problems Unanswered/Nonresponsive
I purchased a pool in VA, and after having a 7+ month installation (3 months longer than stated), I identified plaster issues. I was assured they would be addressed prior to opening this year. That was November 2019. It's now the last week of August and still the issues with my plaster and tile have not been addressed. I've sent several emails and absolutely nothing has encouraged their response to get these issues addressed. Schedule and cancellation, make me revenues warranty work, schedule and cancel again. Emails are no longer even returned....
User's recommendation: Buyer Beware!!!
ID
Location
Montgomery, Pennsylvania
Pros
- Lower cost
Cons
- Customer service communication
- Makes you feel sorry you bought pool
- Poor customer service
Preferred solution
Fix my pool
Totally dissatisfied with Anthony Sylvan pools Katy TX. My backyard has been looking like a war zone for 3 months and the pool is still not completed after more than 3 months
author's review
ID
Plaster looks horrible after 2 years
author's review
ID
TERRIBLE
author's review
ID
Construction experience was a headache that continues; customer service non-existent
author's review
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
Verified Reviewer New ReviewerAbsolutely horrible!
Hello Shannon, I’m very sorry to hear this and I thank you for bringing these concerns to our attention. I’d appreciate the opportunity to speak with you to better understand your concerns and to try to find a positive resolution. To get started, please send us an...
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ID
Location
Montgomery, Pennsylvania
The worst customer service experience, doesn't abide by contract
author's review
ID
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Anthony Sylvan