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After years of saving up for our dream pool, my family was so excited when it was finally built by Anthony & Sylvan. The pool was built on-time and built just like the designed drawings.

Everything was great until 8 months later when the pool developed large cracks. After two years, the builder determined the pool will need to be removed and rebuilt. A year and a half later, the 2nd pool was completed, and again, about 8 months later, large cracks began to appear. It's now been a year and a half and I'm still dealing with the builder to remove and rebuild properly.

I've gotten the state contactors board involved and they have already told the builder to completely remove and rebuild, but they still drag their feet on fixing this. After paying $100k up front, here's the dry concrete nightmare my family gets to look at every day. This will be another summer with no swimming pool.

Since 2018, we've had two summer we were able to use the pool. All of the rest of the time it's been dry as the picture shows.

User's recommendation: Don't go through my nightmare. Find a different company.

Preferred solution: Deliver product or service ordered.

Location: Las Vegas, Nevada

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