Reply by Anthony Sylvan Feb 06

I'm really sorry to hear this and I'd like to help. Unfortunately, I have been unable to locate an account based on your feedback. Please send me an email, customercare@anthonysylvan.com, with the address on your account and the best phone # to reach you.

I hope to speak with you soon.

Very Sincerely,

Owen
Customer Care
Author's
Bethpage, New York
1.2K views 2 comments

I have my pool built by Anthony Sylvan, and the sale guy told me they are the best in the world with life time warranty.So I built a pool with a spa.

My spa was leaking right after it was finished, the filter always leaks. At first, they managed to get a service guy came out a few times, he managed to make the leaking not noticeable, but it still there. I was tiered dealing with them, so I replaced a o-ring for the pool filter, that fixed the filter leaking issue, but the SPA leaks are still not fixed.

Now it is getting worse daily, and it is hard to get hold of them, I left messages a couple of times, but nobody bothered to call me back.So far, I haven't been able to get any answer yet....

Review about: Spa.

Review #605712 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Not specified

Had an Experience with Anthony Sylvan?

Submit review

Comments

Tim
#1020220

Why don't you go straight to their office ?

Anonymous
#987768

It's a horrible customer service experience dealing with Anthony Sylvan Pools! Go someplace else..

Show

You May Also Like

Lgi Homes - Brand New LGI home has way too many problems Lgi Homes "We moved in 11 April 2014. LOVED our house although there were several things that were mentioned at our punch list that were flat out ignored (still, to this day..." Read more Anthony Sylvan - As Close to Perfect As Any Reasonable Person Could Expect Anthony Sylvan "It went as close to perfect as any reasonable person could expect. From our first meeting with their design consultant, through every phase of planning and construction, we were blessed..." Read more Ryland Homes - Ryland/CalAtlantic Horrible nightmare company Ryland Homes "I can't tell you just how devastating it is to invest so much time, money and emotion into building a home only to have it all ripped away simply for..." Read more Americas Home Place - Dream House is more like a Nightmare with America's Home Place! Americas Home Place "AHP is wonderful at first. The office managed even took me out for beers and to discuss the house. All of that congeniality changed when we actually begin..." Read more Desertcart - Issues with shipping Desertcart "The estimated date for my item to arrive was between 20th and 22nd although my item did not arrive by 25th so I thought it was about time I contact..." Read more Petco - Paid 2-day shipping and haven't received order 4 days later Petco "I ordered canned cat food and paid for 2-day shipping. I received an email it shipped on 4/24/2017. I called on 4/28 because I had not received it. I told..." Read more Luminess Air - Bottles spilling airbrush unit broke after less than a year Luminess Air "I have had issues with the makeup bottles I had to buy my own bottles because the originals were breaking and when I shook the contents with the caps on..." Read more Vacation Rental Pros - Filthy Home With Stagnant Pool Vacation Rental Pros "BE FOREWARNED Vacation Rental Pros offered only a partial refund if I signed a waiver agreeing to not "disclose" to anyone, including "any online reviews", the atrocious condition this property..." Read more