Reply by Anthony Sylvan

I'm really sorry to hear this and I'd like to help. Unfortunately, I have been unable to locate an account based on your feedback. Please send me an email,, with the address on your account and the best phone # to reach you.

I hope to speak with you soon.

Very Sincerely,

Customer Care
Bethpage, New York

I have my pool built by Anthony Sylvan, and the sale guy told me they are the best in the world with life time warranty. So I built a pool with a spa.

My spa was leaking right after it was finished, the filter always leaks. At first, they managed to get a service guy came out a few times, he managed to make the leaking not noticeable, but it still there. I was tiered dealing with them, so I replaced a o-ring for the pool filter, that fixed the filter leaking issue, but the SPA leaks are still not fixed.

Now it is getting worse daily, and it is hard to get hold of them, I left messages a couple of times, but nobody bothered to call me back. So far, I haven't been able to get any answer yet....

Reason of review: Damaged or defective.

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Why don't you go straight to their office ?


It's a horrible customer service experience dealing with Anthony Sylvan Pools! Go someplace else..