Reply by Anthony Sylvan Feb 08

Thank you very much for bringing these concerns to our attention. I would really appreciate the opportunity to try to find a positive resolution to your concerns. Please send me an email,, with the best phone # to reach you.

I hope to speak with you soon.

Very Sincerely,

Customer Care
Spring, Texas

Our Anthony and Sylvan Pool is 10 years old and has had 2 major leaks during this time.Getting the warranty service for both leaks was a tremendous headache.

The most recent leak started 2 years ago this month (11/2015) and it took almost 18 months to get the warranty work completed. Once it appeared to be fixed, the repair work on the pool deck started to come loose. It took another 2 months and 3 tries to get the pool deck correct and now the pool is leaking even worse that when it started 2 years ago (3rd leak). Anthony Sylvan sent out the leak contractor who located the leak (During the pool deck repair, they loosened the skimmer from the pool) who plugged the leak with what appears to be putty pressed into the crack.

It actually looks like someone stuck bubble gum into the crack. I complained about the quality of work over a week ago and am still waiting for Owen Sakovich to contact me when someone will be out to correct this repair work. Having Anthony Sylvan Pools build our pool was the worst mistake my wife and I have made and having to deal with them and the poor service, lack of communication and incompetency, has taken away any enjoyment we ever had with the pool. I would never recommend this company to anyone under any circumstances.

Buyer beware.The warranty that appears to be better than other companies is worthless when they can't service it.

Review about: Anthony Sylvan Pool.

Review #729608 is a subjective opinion of a user.

Product or Service Quality
Customer service
Turnaround Time
PRODUCT OR SERVICE Anthony Sylvan Pool
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Anthony Sylvan?

Submit review

You May Also Like

Schumacher Homes - It finally got built but..... Schumacher Homes "Flooded basement weekly, sloppy work beyond, constant puddle in garage that I step in daily, because they ignored my request for a drain and 'sloped' the garage, which clearly they..." Read more Anthony Sylvan - Punctured plumbing not repaired Anthony Sylvan "Anthony and Sylvan punctured plumbing line during construction, failed to investigate when I complained leading to lots of cleaning and damage to Nature 2 cartridge, filter, etc. Still won't own..." Read more Charles Brzezinski Construction Services - STOLE my money Charles Brzezinski Construction Services "CBCS/Charlie Brzezinski took money that I paid him, to work on other jobs. My retaining wall is still not completed and the materials have not been delivered to complete the..." Read more Gutter Helmet of the Pikes Peak Region improperly installed new gutters, continually misdiagnosed leaks and will NOT accept accountability for damage done…STAY AWAY!!!  Gutter Helmet "We originally had our old gutters replaced due to water leakage with new gutters through Gutter Helmet of the Pikes Peak Region a few years ago (Colrado Springs, CO.). Our..." Read more Doordash - Did not pick up order Doordash "This happens every single time my customers are not satisfied the orders always late my food is not to our standards by the time it's delivered consequently I'm losing customers..." Read more Kitchenaid - FRIDGE IMPLOSION THREE YEARS OLD! Kitchenaid "#NOKITCHENAID from #KitchenAid... You cannot give us a peace of mind warranty on our three year old non-working fridge because... and I quote; "age of the unit!" Yet, we can..." Read more Rosegal - RESOLVED Rosegal "Order No : Z1703211334423875 “Acquired brushes, were very pleased !!! The time will come and you begin to understand that to apply makeup with brushes, much easier and better...." Read more Luminess Air - Bottles spilling airbrush unit broke after less than a year Luminess Air "I have had issues with the makeup bottles I had to buy my own bottles because the originals were breaking and when I shook the contents with the caps on..." Read more