State: Maryland Clear all filters (5 of 133 reviews match)
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Anthony Sylvan's reply to:

Anthony Sylvan in Jessup, Maryland - Warranty Work

I'm so sorry to hear this and I'd like to help try to find a positive resolution to your concerns. To get started, please send me an email, customercare@anthonysylvan.com, with the address on your account and the best phone # to reach you. I hope to speak with you soon.

Very Sincerely,
Owen
Customer Care
Review
#1330126 Review #1330126 is a subjective opinion of poster.
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution

Our pool is a year old and we had 2 tiles fall off in June. Called customer service and was told the soonest any one could look at the pool was July 17th .

Hugh Kilpatrick arrived on the 17th and said the pool had more problems then the tiles and 10' of copping would need removed and replaced . I explained that we would like this work completed asap. August 15th and still not a single call from Anthony & Sylvan to schedule the repairs .

I have called Hugh 2 times with no return call. It saddens me to think that I recommended this company to a friend who used them to install there pool and they have had problems also.

Thank you very much for sharing these concerns with us and for taking the time to work with us to reach a positive resoluction. Very Sincerely, Owen Customer Care
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Review
#865879 Review #865879 is a subjective opinion of poster.
Anthony Sylvan - Punctured plumbing not repaired
Anthony Sylvan - Punctured plumbing not repaired
Thank you very much for sharing these concerns with us and for taking the time to work with us to reach a positive resoluction. Very Sincerely, Owen Customer Care
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Review
#657082 Review #657082 is a subjective opinion of poster.
Thank you very much for bringing these concerns to our attention and for taking the time to work with us to reach a positive resolution. Very Sincerely, Owen Customer Care
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Review
#499280 Review #499280 is a subjective opinion of poster.
Featured
Anthony Sylvan - Many problems
Anthony Sylvan - Many problems
Anthony Sylvan - Many problems
Anthony Sylvan - Many problems
Anthony Sylvan - Many problems
Anthony Sylvan - Many problems
Thank you for sharing these concerns with us and for taking the time to work with us to reach a positive resolution. Very Sincerely, Owen Customer Care
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Review
#443196 Review #443196 is a subjective opinion of poster.

Contact Anthony Sylvan Customer Service

Mailing Address:
Anthony & Sylvan Pools
3739 Easton Rd., Route 611
Doylestown, Pennsylvania 18901
United States
All Anthony Sylvan Contacts