I have never seen a compnay that has such a terrible response time in regards to getting back to the customer. What should be a very joyous time with our new family investment has turned out ot be a big disappointment.
#1 They deal with subcontractors that are unethical. I had a their electrician bid on extra work in regards to landscape lighting and extra outlets etc.... I just wanted a quote. They went ahead started the work without my consent and is charging me 40% higher than I know I can get it done for.
#2 They can NEVER commit to a completion date
#3 They comnpleted the pool and nver ran the gas line. It has been almost 2 weeks and I still do not know how they are going to resolve this.
They are a very frustrating company to deal with. They take your money and RUN.