Reply by Anthony Sylvan Feb 08

Thank you very much for bringing these concerns to our attention and for allowing us the opportunity assist. We were so sorry to hear about your frustrating experience, but we're happy that we were work together to find a positive resolution to your concerns.

Very Sincerely,

Owen
Customer Care
Author's
Lexington, North Carolina
3 comments

Had a pool built 2 years ago by Anthony Sylvan pools in Charlotte, NC.After the pool decking cement was re-poured due to sinking,...we are still waiting to pass the final inspection(1 year later) which we failed due to step heights not being to code.

Company said in Jan 2014 it would be taken care of.....still waiting. Also code requires fencing around back wall, railings down steps. Still not done! Now light doesn't work.

Notified company, said they would take care of the problems...still waiting. Phone calls useless! Same story "we'll take care of it.

ok..WHEN???Now dealing with the Better Business Bureau to help.

Review about: Pool Repair.

Review #537813 is a subjective opinion of a user.

1.0
Warranty
Reliability
Customer service
PRODUCT OR SERVICE Anthony Sylvan Pool
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Anthony Sylvan?

Submit review

Comments

Anonymous
#1150859

We just had one built in Lexington and are hearing the same things about our problem! Just wondering if yours have been fixed yet?

Anonymous
#1121378

ok issues were resolved. finally.

thank you

Anonymous
#987774

You may have to sue Anthony Sylvan Pools to get any satisfactory resolution to your complaints. Poorly run company who overcharge customers.

Show

You May Also Like

Anthony Sylvan - Punctured plumbing not repaired Anthony Sylvan "Anthony and Sylvan punctured plumbing line during construction, failed to investigate when I complained leading to lots of cleaning and damage to Nature 2 cartridge, filter, etc. Still won't own..." Read more William Ryan Homes - "We make it easy!"- A Delusional Motto William Ryan Homes "We Make it Easy!- A delusional motto Cast: Mike- Super intendent of Construction for William Ryan Keith- Realtor preferred by William Ryan Lisa/Tiffany- Sales Representatives for William Ryan Ernie/ Ben-..." Read more Pulte Homes - Think twice before buying a Pulte Home at Fireside Norterra Pulte Homes "I closed on a new construction Pulte home in Phoenix on August 2. On September 8 after morning rain, I discovered an area of 13'out from the patio is..." Read more Mcc And Associates - Nar Mac Construction Company Inc 2500 Sq Ft Dental Office Review Mcc And Associates "Nar Mar Construction Company, Inc - Formerly McAnally Construction Company and MCC & Associates Inc. of Rockwall, TX owned by Shannon McAnally, Megan McAnally, John McAnally, Keith McAnally, Cindy McAnally,..." Read more Kitchenaid - FRIDGE IMPLOSION THREE YEARS OLD! Kitchenaid "#NOKITCHENAID from #KitchenAid... You cannot give us a peace of mind warranty on our three year old non-working fridge because... and I quote; "age of the unit!" Yet, we can..." Read more Dhgate - I bought an umbrella Dhgate "I bought an umbrella . Umbrella bright . Umbrella beautiful and high quality . The spokes of the umbrella are made of steel . The fabric of the umbrella, medium..." Read more Ispg - I paid them for Mobile App and in return they took my money and never done the job. Theif company Ispg "I paid upfront $18K for Mobile App and got some wireframes for approval the next month. I got a bill to pay $6K more for additional features which was approved..." Read more Oklahoma Natural Gas made a mess ... Oklahoma Natural Gas "A guy whos truck # is 66730 came out to shut off the gas to the house next to me and made a mess of my plants ''my cactus'' and..." Read more