Had a pool built 2 years ago by Anthony Sylvan pools in Charlotte, NC. After the pool decking cement was re-poured due to sinking,...we are still waiting to pass the final inspection(1 year later) which we failed due to step heights not being to code.
Company said in Jan 2014 it would be taken care of.....still waiting. Also code requires fencing around back wall, railings down steps. Still not done! Now light doesn't work.
Notified company, said they would take care of the problems...still waiting. Phone calls useless! Same story "we'll take care of it.
ok..WHEN??? Now dealing with the Better Business Bureau to help.
Product or Service Mentioned: Anthony Sylvan Pool.